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The protection of users' personal information is taken seriously and steps are taken to ensure your personal information stays protected. This policy outlines what type of information we collect, how we collect your information, why we collect your information, protection of children's information, who we share you information with, how we communicate with you, the use of cookies, withdrawal of consent and changes made to this policy.

Terms in this policy also apply to California residents.

DEFINITIONS

Article 4:

'Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

‘Processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

WHAT TYPE OF INFORMATION DO WE COLLECT?

This site collects and maintains personal information provided voluntarily by you, including your name, address, phone number, email address, profile information, order information, credit card and other payment information, password, communications including reviews, comments, questions and feedback made by you and any other information we collect about you. The information you provide is completely voluntary. Providing less information may limit your ability to access all of this site's features.

We collect your information to be able to access how you access and use this site. Other Information we may collect includes your internet service provider, type of browser or operating system used, IP address, login, viewed pages, time and duration you spend on this site, past purchases, crash logs and any other information relating to your usage of this site.

You have the right to request access to the information we collect about you. You have a right to request a copy of the information we collect about you. If you request access to information collected about you, please email contact@creamandtaupe.com.

There are certain exceptions at times where we have the right to withhold your information, such as times when your information is withheld due to a complaint, lawsuit, court proceedings and span of time between requests.

HOW DO WE COLLECT YOUR INFORMATION?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, phone number, address and email address, and may collect information on you as a potential customer or visitor. Your personal information will be used for the specific reasons stated above only.

WHY DO WE COLLECT YOUR INFORMATION?

Your information is collected in order to ship products to you of which you've purchased, for customer support services for situations including returns, replacements, billing, payments, customer satisfaction, technical issues and so that we may be able to send you notifications.

We may use your personal information for periodic announcements to you, including notifications and/or updates regarding Cream & Taupe or the website and marketing communications.

PROTECTION OF CHILDREN'S INFORMATION

This site does not collect personal information from children under the age of 13, nor is catered to children under 13. If it is discovered that a child under the age of 13 has accessed and made use of this site by entering his or her personal information, the information will be deleted immediately. If there is any question that a user on this site is under the age of 13, proof of age will requested, or otherwise, right is reserved for us to ban the user from this site.

WHO DO WE SHARE YOUR INFORMATION WITH?

As a general policy, we use personal information and message data for internal purposes only. We do not sell or rent information about you. We will not disclose personal information or message data to third parties without your consent, except as explained in this Privacy Policy.

Except as mentioned above, this company will comply with any court orders, legal process by means not limited to subpoena or search warrant; any applicable laws that require your information upon request be disclosed to the courts or any law enforcement agency for investigation purposes.

We share your information with third parties who assist in our efforts to maintain website performance, upgrades, new releases, analytics data and reviews. This company may have to share your information with third party marketing and advertising services.

GDPR COMPLIANCE

This site uses third party apps and services to enhance your experience while using the Cream & Taupe site. We ensure that any third party apps or services used by our site, such as Google Analytics, shipping solutions, business solutions, and any other solutions which power this site is GDPR (General Data Protection Regulation) compliant. For more information on GDPA compliance: https://gdpr.eu/

WITHDRAWAL OF YOUR CONSENT

There are certain exceptions at times where we have the right to withhold your information, such as times when your information is withheld due to a complaint, lawsuit, court proceedings.

We will not discriminate against you for exercising your rights. If you wish to get a copy of your data that the Cream & Taupe site has collected about you, or you no longer wish to have your personal information collected or stored and request to have your data removed completely, please send an email request to: info@creamandtaupe.com.

At your request for deletion of your personal data this site has collected, your information will be removed from this site completely.

HOW WE COMMUNICATE WITH YOU

Means of communication will be by email for any inquiries you may have about a particular product or products and updates. Your personal information may be used to contact you by email regarding promotions, sales and new products.

CHANGES TO THIS PRIVACY POLICY

From time to time, content within this privacy policy may be changed, updated or deleted in order to reflect any changing regulations or laws.

This website uses cookies to enhance functionality. Most web browsers are initially set up to accept essential cookies. Other cookies that used include marketing cookies, functional cookies and analytics cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, that certain features of the site might not function if you delete or disable cookies. THE SITE'S COOKIES DO NOT AND CANNOT INFILTRATE A USER'S HARD DRIVE TO COLLECT ANY INFORMATION STORED ON THE HARD DRIVE.